We used insightout's reporting functionality for our financial reports. They were friendly to work with and helped us come up with some creative solutions when we needed them most! I had nothing negative about working with this team. Working remotely was helpful as well but it would be nice if they offered some office hours during normal business hours. The benefits are that you get access to a lot of different types of information that helps you make decisions quicker. It also has some really cool features like trendlines which help give an overview of how your organization is doing compared to others over time. It's like having your own analyst/data scientist for almost free! I really appreciate how easy it was to get started using this tool (and its companion mobile app). The product has continued to improve over time - faster rendering times, better UI customization options, etc. We also use other tools but we still keep coming back to Insights Out because they are so quick to implement new features / functionality. No dislikes yet. A great benefit of working remotely as well.