I like how easy it was to use this program for my business! It has helped me tremendously in keeping track of all our routes as well as other things related too them such as customers/clients etc.. This system also allows us access from anywhere with an internet connection which makes life easier when we are out traveling or at home away during vacation time periods!! Nothing really bad about anything but maybe having some sorta way so you can have multiple accounts would be nice? We don't know yet because they haven’t given any information regarding future plans (which seems odd). Just keep using your current account until new features come up then switch over if needed. So far everything works great even though there isn;'s much info available right now concerning what will happen next year with upgrades coming soon.