This pack of two DIMMs had a faulty module that gave an error code during POST. Just to confirm that it was probably not an "operator" error, I swapped the slots with a second new DIMM and still got the error. I tried other combinations to identify the faulty unit and then called A-tech support (on the blister pack) to report the results. Within seconds I had a live engineer arranging for a replacement DIMM to be shipped. Received the new part 3 days later and have had no further issues with this 4GB update. Postage was paid for both the new DIMM and the RMA. Although I was disappointed with the initial crash, a simple fix kept the 5-star rating. Well done
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