I measured the width of my window many times to make sure the shade would fit correctly on an outside mount. I gave the exact width measurement of the window trim and attached a picture on the custom order area. Emily from customer service called me to confirm the measurements and told me (via a telephone conversation, her text and an email) that if I did not add 3-5 inches then the shade would not cover my window and I'd have a gap. Even though I had a bad feeling about it, I trusted her advice and added an extra inch to the original plan (I told her if I added 3-5 inches then the shade would not even fit over the window because it is a kitchen window between a set of cabinets). The shade arrived today and it is an inch too wide to be mounted- I'd have to drill into tile to hang it.
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