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Dominique Hunter photo
United Kingdom, Belfast
1 Level
487 Review
0 Karma

Review on πŸ’œ Fanola No Yellow Hair Mask, 33.8 Fl Oz by Dominique Hunter

Revainrating 5 out of 5

I cannot review a product that I have not received

I ordered the shampoo and mask together because I wanted the best result for my gray hair. When the box arrived I was very excited to try the mask for the first time. I opened the box and there were two identical bottles, one plastic and the other with the plastic removed, marked with a sticker that said "Mask" with a white sticker over the serial number. (see Figure 1). I found it weird so I started peeling off the white sticker and noticed the numbers matched. Before I took it off completely, I took a picture. (See Figure 2). THEN I took it off completely and both the shampoo bottle and the "mask" had the exact same serial number. (See Figure 3). The seller INTENTIONALLY mislabeled one of the shampoo bottles, defaced the serial number, and sold the same product at two prices. It can't be a mistake as two different things were altered on one of the bottles to make it appear that it was something it wasn't. If I wanted two bottles of shampoo I would order them.

Pros
  • Easy to read control panel
Cons
  • Almost never