The software is easy to use, intuitive and has a lot of customization options which makes it very user-friendly.It supports all types of software and applications that you would need in your organization. It also offers mobile app for android and IOS devices. There are no other alternatives for this software at the moment. So far there is nothing that i dislike about firstline, everything seems to be working fine. We have been using this application since last 2 years, the support team is amazing, they respond quickly and help us whenever we face any problem related to the product. This tool gives us full control over our sales process and helps manage our data as well. This software has helped my organization to organize and manage our work with much ease, it is very user-friendly and I like how easy it makes it for us to track all of our projects at once as well as keep up to date with every member in the team! What can be improved about this program? Nothing really, but maybe more options could have been added or better organized. The best thing that i love most about firstline is its capacity to help me organize my tasks easily and effectively.