Review on 🍪 Waring Commercial WCO500X Half Size Pan Convection Oven - Efficient 120V, 5-15 Phase Plug Performance by Michelle Ortiz

I don't normally leave customer reviews if the seller does what is expected of them and the product is as advertised. But almost a year later something amazing happened with that purchase and I thought you might be interested in hearing my story. I bought this oven on March 23; 2019 and we really liked its comfortable size and performance. Three weeks before the end of the one-year "limited” warranty The thermostat has failed. Suddenly the word "limited" became a defining and intimidating word. Anticipating the worst, I contacted the company and was pleased to hear Karen's immediate response. She asked for a copy of my bill and sent a replacement within 24 hours! unheard of. I understand things can fail with working parts and while it was uncomfortable for 3/4 days the lack of mileage was so refreshing. Thank you Waring and Karen.