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Eli Saumell photo
Madagascar, Antananarivo
1 Level
724 Review
58 Karma

Review on spotblinds by Eli Saumell

Revainrating 2 out of 5

A Lost Opportunity in the Field of Home Decoration SpotBlinds

As I browsed through SpotBlinds' comprehensive selection of home decor, kitchen products, and window treatments, I couldn't help but feel optimistic about the company. My experience with their business, sadly, did not live up to my anticipations of what it would be like. Even though their website was reasonably well-organized, it was disheartening to find that many of the items in which I was interested were no longer available for purchase. When I eventually located an item that I was interested in purchasing, the process of checking out was tedious and time-consuming, taking significantly more time than it should have. When my purchase finally arrived, I found that the quality was not up to my standards. The product gave off an impression of being low-quality and poorly built, and I did not believe that it was worth the money that I paid for it. The customer service was also subpar, with agents providing inadequate assistance and reaction times that were painfully slow. In general, I believe that SpotBlinds had the potential to be an excellent home decor business, but they were unable to fully realize that potential. If they improved the overall quality of their products, sped up their shipping times, and provided better support for their customers, they might be able to compete successfully in the online retail market. Before then, I'm going to take my money and my business elsewhere.

Pros
  • outstanding customer care
Cons
  • Several products commonly out of stock