yes. What are you afraid of using something like this? It happened. And it happened after the third water tank. It certainly wasn't the result of abuse. I used it lightly when I first got it a week ago. Today I decided to clean the grout. The first tank was fine. The second tank was okay up to half. Then the hose broke at the junction with an external handle. Then he sprayed hot steam and water on my arm. I'm not a grandmother. I will not sue anyone. But really. try that a little more. I can imagine this happening on a hundredth tank of water. or even 50. But it was only my 3rd tank and it wasn't even half done. Thanks for the scar! --------------------------------------------- - ---- --------Update: Support ignored two of my emails. I wanted to call them to see if they got my email but decided it wasn't worth my time. At the moment my wound has healed. The scar will be a beautiful lasting reminder of McColloch's amazing steam cleaners for the rest of your life.
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