We are able to provide our sales force access to all of their data in one central location. The interface makes it easy for them to update information as needed. So far we have had no problems or issues at this point but I do believe that once things start getting busy they may slow down some. This isn't something that will be an issue right now since there has been very little activity for us so far. Our Sales people can use this software easily. They love how organized everything is which helps keep track of all of their activities while being close by for support if need be.