I made a purchase from Jewelkeeper's online store not too long ago, and I have to admit that I am really dissatisfied with the entire transaction and experience. The website was difficult to use, and the search option did not work correctly, which made it very difficult for me to locate the information that I required. After a long search, I was eventually able to locate the things I was looking for, but the checkout process was a complete ordeal. The page was crashing, so it took several tries before my order was successfully completed. When my shipment finally arrived, I opened it up and found that one of the products was missing. This made an already difficult situation even more difficult. I tried to get in touch with their customer service, but the response was painfully delayed, and the representative did not provide any assistance. They informed me that the item I was missing was no longer available but did not offer me any other options or compensation. In general, I do not recommend purchasing items from the Jewelkeeper online store. The website is cumbersome and difficult to use, the procedure of checking out is unreliable, and the quality of their customer care is poor. You can avoid the headache by going somewhere else to shop for the toys and games you require.