
I don't know why, but the sound is very uneven and bad. I use them for my computer to watch Netflix and everything sounds almost muffled even at max volume for my computer and head seat. However, the sound in the background when using the computer is very loud and clear. I've been messing around in the settings with everything I could find but haven't found a solution. I will report the update when I contact customer service. UPDATE for those having audio issues, this might help! I found a solution and it seems strange to me, but there must be a reason for this. When you connect the cable, you will see a headphone symbol on the headphones and the cable itself. You must line them up perfectly or the sound will be distorted.

HyperX Pulsefire Surge - RGB Wired Gaming Mouse with Pixart 3389 Sensor 🖱️ up to 16000 DPI, 6 Programmable Buttons, Ergonomic Design, Compatible with Windows 10/8.1/8/7 - Black
111 Review

Bloody Ergonomic Gaming Rubberized Coating
264 Review

Renewed HyperX Cloud Alpha Gaming Headset with Dual Chamber Drivers and Detachable Microphone for PC, PS4, PS4 PRO, Xbox One, and Xbox One S.
121 Review

🔌 Logitech F710 Wireless Gamepad - 2.4 GHz with USB Nano-Receiver, Dual Vibration Feedback, D-Pad Switches, Compatible with PC - Grey/Black
190 Review