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Greece, Athens
1 Level
717 Review
38 Karma

Review on Keptrim by Philip Davenport

Revainrating 3 out of 5

Keptrim's Online Store Provided an Unsatisfactory Shopping Experience

My most recent encounter with the internet store operated by Keptrim was, to say the least, less than satisfying. Despite the fact that the website is simple to traverse and the product descriptions are informative, I was disappointed in the quality of the replacement parts. The components did not have adequate quality and did not work correctly with my vehicle. In addition, when I attempted to get assistance by contacting customer support, I had a difficult time communicating with them because of language barriers. Even though I am aware that Keptrim's headquarters are located in a different country, I believe that they should provide sufficient language support for the convenience of their international clients. In general, I would not suggest shopping at the Keptrim online store to any other consumers who are located outside of their country. Due to the absence of quality control and language assistance, our experience was less than satisfactory. As a result, I would recommend that other people look into other available choices when they are in need of automotive replacement parts.

Pros
  • Fast and Reliable Order Shipping
Cons
  • Warranty on Replacement Parts is Limited