I couldn't be happier purchasing this item than I am. Not only for the quality and quantity of the items in the package, but also for the fantastic customer service. I recently purchased 2 galvanized steel wall mounted shelves for my tools and the necessary hardware to hold them. I went to my local hardware store and bought a small pack of ΒΌ inch curved hooks to make sure they would fit the boards. you were Although they fit properly, each hook only had one shank, so they weren't as strong as I would have liked. I saw this item on Revain and based on the very positive reviews and the wide variety of items in the box, this is it. The package arrived quickly and the selection and variety of products was amazing. I also liked the fact that each hook had 2 pins so once inserted they were very secure. Some others have found that the pins are crooked or misaligned. I had one and only one bent hook that didn't fit properly, but there were more than enough similar items out there so I didn't want to complain about that. One thing that bothered me was that my package was missing the 6 compartment multi tool rack that I really wanted for my screwdrivers. I contacted MADD TOOLS and asked them to send me a replacement for the missing rack. They responded quickly and said they couldn't ship a single piece but would send me a brand new package. I assumed they were referring to a package to replace the one I received and I had to return the one I had. But no. I meant a full package in addition to what I had. The? I was shocked. Talk about great customer service. WOW! I thanked the customer service representative. and 2 days later received a package that luckily was missing a multi tool rack. My tools are now well organized on the pegboards and I'm as happy as can be. Now I have more attachments than I need. I think the only solution is to buy 2 more perforated metal shelves. LAUGH OUT LOUD. Good problem right? MADD TOOLS, you guys are awesome. Thank you...many boats! π
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