The team at ETI works well together as an integrated unit with respect to our needs & wants and are very easy to work w/in terms of communication! Great professional service that continues after engagement ends (website management); Highly recommend working with them again should any additional issues arise!! Nothing so far so good! We have been able to utilize their expertise from implementation through ongoing support which has allowed us to concentrate solely on running day-to-day operations without being bogged down by technical concerns during off hours or weekends when resources may be unavailable.
Their knowledge base allows employees who do not possess extensive software skills to quickly get up to speed with new technologies. They are very knowledgeable about their products and they're great at communicating with clients. I didn't have any issues when working with them but it was an overall positive experience! The team has extensive knowledge of software such as Google Analytics & Adobe analytics which gives us insight into our customers' needs/behaviors to make improvements that will improve conversions and increase revenue.