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Spain, Madrid
1 Level
449 Review
0 Karma

Review on πŸͺ‘ Baxton Studio Prescott 5-Piece Modern Table and Stool Set with Concealed Storage by Crystal Jenkins

Revainrating 1 out of 5

A bunch of crap from customer service and furniture quality.

I bought this for my 85 year old parents in a new retirement home. I'm flying from New Orleans to California to help move and set up a new home. Due to the coronavirus, my flight had to be delayed by 3 days due to the airlines canceling flights. 10 hours. Only to find cracks all over the table top and there were dents, scratches and chips on every part of the table. Very disappointed with Revain customer service when they said I could return it but had to take it apart. Or pay $120 to have someone take it apart and once the new one arrives another $120 to assemble a new replacement. My parents are in their 80s. I'm leaving first thing in the morning. I think I need the older community and my parents to pull a nearly 170 pound piece of furniture from the attic and take it apart. It's just crazy that they even say that. I'll say no and leave it to say that it won't fall apart completely in a few days. I've never been so excited. I would like to give this product and Revain 0 stars.

Pros
  • Best in niche
Cons
  • I will add later