Review on 🧹 Crucial Replacement Floor Brush Tool - 14 Inch - Fits All Vacuum Cleaners with 1-1/4 Inch (32mm) Openings - Compatible with Part # 100144 by Lindsey Scott

The product (hard floor accessory with nylon brush) arrived well packaged, the bristles are protected by a cardboard sleeve secured with rubber bands. As I unrolled the unit, I found that the brush was so badly crushed on one side (all the bristles sticking out) that the unit's inner plastic frame slipped out from under the brush and scratched the floor. I tried wrapping the device back in the cardboard sleeve to get the bristles back in place. After a week there was no change. It looks like the brushes are permanently deformed and I believe this happened during production or from long storage in the warehouse. Although I would normally give this issue 1 star, I gave it 2 stars because I did not let Crucial Vacuum fix the issue. I expected QA or the packer to find such an obvious defect, but instead I'm uncomfortable with an unusable accessory and will pay my local retailer a higher price for a usable product. I'm pretty sure this is an isolated case as I believe the device would have worked very well had it not been damaged. I was just a loser who drew on a bad straw.