1) How it broke down: it just stopped responding to the button, it lights up with a yellow red indicator, after turning it off and plugging it into the outlet, it starts flushing, which does not lead to anything, later it stopped showing any signs of life at all. 2) Consultants tell you that in the event of a breakdown, a replacement machine will be brought to you for the time of repair - this is a lie. When you ask about it when sending it in for repair, they will say that there is one additional item, namely, if the cars are in stock. But they don't have cars in stock! In Hong Kong! And reading other comments, I see that this practice is always applied in all cases! The second point is that the machine is noisy, just as noisy as all other coffee makers, although the consultants lie that the new technology and blah blah blah - supposedly much less noise - is not true.
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