I have ordered several of these (used) and have never had a problem so I guess it was only a matter of time but.- The laptop arrived with a dead battery. , non-rechargeable battery - I ordered a new battery (it seemed easier than going through customer service) - in the meantime I started setting up the computer and it worked fine (except for the dead battery, so had to I use the laptop as a workstation - always plugged in) - When the new battery arrived I installed it and there seemed to be major problems - The laptop is currently stuck in a constant Windows 10 recovery loop; I assume I can figure out how to fix this, but it will take a couple of hours. This is the fourth used/refurbished HP laptop I've ordered and the only one I've had an issue with. I find 75% success acceptable. But it will cost me.
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