We love this swing and the quality of the tent seems very good. Sadly, we got it all put together and realized one of the ropes for hanging the swing was broken. I hated the thought of taking it all apart and stuffing it back in the box to return/replace. I contacted the seller and worked with a CSR, Nova, who was fantastic and quickly got replacement ropes out to me. They also let me know of the warranty and if anything went wrong to reach back out and they would make it right. I appreciated it and felt I had to include this in my review. Based on my experience, I’d say shop with confidence that the seller will make it right if anything does go wrong.
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