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Greece, Athens
1 Level
689 Review
58 Karma

Review on GoldenPlayer by John Ruelas

Revainrating 3 out of 5

Dissatisfied with the Product and the Service Offered by GoldenPlayer

I am an expert in do-it-yourself projects, and I also enjoy cooking and baking, so I was eager to test out the various house and kitchen products that GoldenPlayer offers. The interaction I had with the company, unfortunately, left me with a sense of dissatisfaction. Although they have an impressive collection of bakeware, I didn't find that the quality of their products lived up to the hype that was surrounding them. After only a few uses, the non-stick covering on their pans began to wear off, and the silicone baking mats that they provided were extremely thin and flimsy. When compared to the prices of other companies, I discovered that theirs were significantly more expensive. To make matters even worse, when I tried to get in touch with their customer support team for assistance, I was met with representatives who were both unhelpful and unresponsive. My attempts to contact them for assistance with faulty products were not responded, and their return policy was ambiguous and difficult to understand. In the end, my time spent with GoldenPlayer left me feeling frustrated and dissatisfied. Although they have a large selection of products for the house and kitchen, the quality of those products and the level of service were both lacking. Before committing to GoldenPlayer, I would advise people to investigate their options with other companies first.

Pros
  • Pricing that is comparable to that of other companies currently available in the market.
Cons
  • The non-stick covering quickly becomes unusable.