I placed an order with LACOZY for a dress and a pair of sneakers, but neither of them lived up to my expectations. Both the shoes and the dress did not live up to the image in any way. The heels were extremely uncomfortable. I attempted to return them, but the customer support was unresponsive and unhelpful when I asked them questions. When you invest money on something that doesn't live up to its promise, and you don't have any options for getting your money back, it can be very frustrating. I won't be returning to LACOZY for any more purchasing.