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United Kingdom
1 Level
763 Review
53 Karma

Review on iShyan by Brian Rogers

Revainrating 2 out of 5

The Promise of iShyan Was Not Fulfilled.

As a person who places a premium on quality and dependability, my recent interaction with iShyan left me feeling dissatisfied. The toys, games, and party materials I ordered from them were nowhere near as good as they had promised. The website was simple to use, but the products I ordered were not what I had expected. All of the party supplies were cheap and did not go with the theme of my celebration, and the toys and games were easily broken. Unfortunately, the delivery was slow and the support team was unhelpful. No matter how many times I emailed or called to check on the status of my purchase, I got nowhere. When I did hear back from them, however, they didn't really address my issues or assist me out. As a life coach, I place a premium on open lines of contact and high-caliber service, and iShyan fell short on both counts. There are many other reputable stores that offer better quality goods and superior customer service, so I would advise anyone considering shopping at iShyan to give it some serious thought first.

Pros
  • Excellent customer service is provided by iShyan, which includes timely dispatch and consistent communication regarding the shipment's progress.
Cons
  • assistance to customers that is unresponsive.