I like that it's easy to use for my employees! It is very user friendly but also has great customer support as well which makes me feel good about using this product in our school district!! So far there isn't anything bad at all with TMineLms. The only thing i dislike sometimes when you have an issue or need help from their team they can be slow responding so just know what time of day would work best if needed assistance during normal business hours (MST). We are able solve issues quickly through Teamviewer/Skype etc., however we do appreciate being contacted by phone too since some people don’t always want those details shared over email due privacy reasons even though its ok because not everyone will agree 100% wether via skype vs phoning them directly :).