It's easy to use, I can send out emails in a snap. The interface is very simple and intuitive. I can't think of anything that I dislike about this program. It does what it says it will do. Sending out emails has never been so easy! Sometimes when sending an email through the website, it doesn't show up immediately, but you know it gets sent because you get a notification from your recipients. If you are looking for a simple way to send out emails without having to learn new software, then this is the program for you. It's cheap, easy to set up and easy to use.