I like how echogravity can handle our social media and email marketing. I also like how simple the software is to use. I wish the software would allow for more flexibility on the number of emails that could be sent at once. My biggest issue with echogravity is the cost. The software is a little expensive for our company and we have to pay per month. I wish that the software was cheaper and we could get the full version at a low cost. I am solving our email marketing and social media marketing needs. I have noticed the difference in our engagement.