The user interface is very simple to use, even for non-technical users who are just starting out with their own eCommerce website or store! If you're looking at implementing some automation in your business then this software has got it all covered from product recommendation through checkout completion via email marketing campaigns (and more). There's nothing I dislike about commerce IQ as there really isn't much that needs improvement either - they've done everything right so far!! We have been able improve our customer service by automating many of its tasks such sending emails upon order confirmation/dispute resolution etc., which we could not do before due lack knowledge base & tools available online when first started using them last year end 2018 timeframe :).