Read the fine print. This is not a charger. This charger"stand". Only one USB to USB-C cable is included. There is NO part that plugs into the wall. You must purchase this part separately. Oh yes, the fine print also says not to use the standard Apple charger. For fast charging you need a special adapter. So what you left out of the box is a product that cannot be used to charge your phone unless you purchase additional accessories from Anker. This is a very cheap move for an already expensive $30 charger. Go back to Amazon.
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