I ordered seven pair at the end of December and received only six pair at the beginning of January. I quickly emailed the company about the error and waited. The reply said they would get back to me in 2-3 days. Then a second email said there was a glitch in their system and they had resolved the issue. It is January 23rd and I still do not have the 7th pair I paid for. I guess in the light of the world problems this can seem petty. I just want to get what I paid for. I love the product and its qualities otherwise I wouldn't have invested the money to buy them. I will come back and give them the 5 stars the product deserves.
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