I like how easy it is to use and customize. This was the first platform we used when trying out different platforms for our events. I wish it had more customization options but overall this has been really good so far. We have seen quite a bit of success using the platform. The only con we've found is that sometimes you have to wait a while to see if someone responds or not. Also, sometimes there are glitches with the system. I feel like the support team is always helpful when something goes wrong. Try it out; there's no risk.