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Italy, Rome
1 Level
745 Review
54 Karma

Review on USIKEY by Jason Holt

Revainrating 3 out of 5

Unsatisfactory USIKEY Shopping Experience

I recently tried purchasing at USIKEY, an online retailer that focuses on kitchen and home goods, and I must admit that I was dissatisfied with my experience. Although they have a large product selection, the quality of the items I got was subpar. The materials used to make the furniture I purchased felt flimsy and cheap, and the pieces weren't as sturdy as I had hoped. Additionally, some of the goods were incomplete, which added to the difficulty and length of the assembly process. The website is user-friendly, but I didn't always find the product descriptions to be correct or comprehensive enough. Due to my inability to accurately predict what I would receive, I eventually made some disappointing purchases. The lack of responsiveness from USIKEY's customer support staff was perhaps the most frustrating aspect. My frustration increased when I contacted them with my worries and got slow, unhelpful responses in return. Overall, I can't suggest visiting USIKEY to buy. Although they have a large selection of products, the items I got were of questionable quality and accuracy, and the subpar customer service only made matters worse.

Pros
  • Website that is simple to use and provides thorough product explanations.
Cons
  • It's possible for furniture to have a low-quality, fragile feel.