Review on 💦 TimeArrow TAF830E PB Brushed Bathroom Faucet - Widespread by Louis Asok

(January 31, 2020) TimeArrow was very quick to respond and sent new grommets immediately after contacting them. Just installed it and it works great. Very happy with my customer experience and how it works! Not to mention how beautiful they look! We bought 2 of these faucets for a bathroom renovation and were finally able to install them. Installing the faucet itself was easy, the quick disconnect hoses made it a breeze. The drain plug was a slightly different story, one sealed with no problems but the second continued to leak in the reservoir where the triangular rubber gasket sealed. I ended up having to go and buy another gasket to get a watertight seal. The biggest problem is that now that it's in place, the snap plug doesn't stop the water. I believe the Click it stopper is missing a gasket (see pic, o-ring groove under the gold cap). So when you push it down, it doesn't even try to hold the water in the sink when pushed down. We love the sinks and they look amazing in the bathroom. We were hoping that customer service could contact us and send us some pads as our plug is missing them. This seems to have happened to previous reviewers. Excellent product, the quality is almost the same since a component seems to be missing.