The customer service is fantastic. I have been a customer for over a year now, and I have never been disappointed. I can't say enough about the customer service. I have had to call several times for things like shipping, but they have always been quick to respond. I have also never received a bill that I did not like. I have been able to print everything I need, and I have never had issues with the printer. I have never had to print anything that wasn't in my printer, and I have printed several documents. I have never had to adjust anything. I have been able to print all of the documents I need for my work. I have not had to print anything that has been rejected by my printer. The best thing about primoprint is that it's easy to use and order from anywhere. They have a great customer support system which makes things easier for their clients. I don't think there are any cons about primoprint as of now. I highly recommend this software to all my friends who want to buy prints. It's very user friendly and the price is also reasonable.