KANSOON has a strong dedication to sustainability, but they fall short in other respects. Concerning reports of slow response times and poor customer service, as well as complaints from some customers about getting faulty or damaged goods. Although they have a wide variety, the products' quality varies, and they occasionally charge more than rival businesses that sell comparable goods. Additionally, customers may find it challenging to navigate and discover what they're searching for on their cluttered website and confusing interface. KANSOON has the chance to lead the sector as a business with a clear dedication to sustainability. However, they might find it difficult to uphold their own standards until they handle these problems and put the needs of the customer first.