The staff at Avian are always willing to go above and beyond for their customers. They have been instrumental in helping us implement some complex applications that were very challenging due to size/scale. Their support team has continued to be proactive and responsive as our needs have changed over time. I can't think of anything specific we do not like about this vendor or their service. If you're looking for an experienced partner who will push past expectations then look no further! We've implemented several large scale projects with Aviana including ERP systems, mobile apps for field employees, customer facing website enhancements and many others.