The customer support is amazing. Super friendly and helpful. They really have a great customer service and I appreciate that a lot. Very easy to use and I like that they have a wide variety of features. I haven't encountered anything that I dislike. This software has done wonders with managing customer service. It has decreased the amount of phone time that I need to use in handling sales calls. It is definitely worth using, especially for all the advantages that this software has to offer. Now, I'm able to handle my phone calls to customers while taking notes in my ERS that keeps track of customer calls. This product has helped me a lot since it has helped me with my job. It is a much better product than the competition. You can trust this software completely with the company's great track record of reliability and customer support. I like the ease of use. I'm able to use the app on my tablet, phone or computer and I can use it from anywhere. I love that it is on my computer and can be used on my phone at the same time. I wish that I could just use the app on my phone and not have to do it on my computer. It is great to be able to use from anywhere. It is easy to use and very helpful. I've been able to use it to help with my work and make phone calls. I've also been able to use it to help with my personal life.