The unit came in product packaging in a large cardboard box which made it easy to move the product packaging. The protective packaging in the product box was damaged and I was afraid that the device could be damaged. Luckily it wasn't and after I plugged it in it worked fine. I definitely had to go online and look through the user manual to make sure everything was connected properly. The manual was necessary to learn how to use the remote control. No sound measurements were carried out. I just set it up with the included auto setup system. To me it sounds good in a 5.1 setup. There were no issues with this item which was sold as refurbished.
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