I highly advise staying away from the Penker online store if you're looking for musical instruments and equipment. My most recent interaction with this business was a complete catastrophe. The website was challenging to browse, and the product descriptions were inaccurate and lacking in detail. And to make things worse, there was no customer service. After waiting over a week, my purchase finally came, but it was incomplete and the accessories were missing. It is obvious that the quality of their goods or their customers' satisfaction are not a top priority for Penker's online store. In conclusion, I do not advise purchasing music from the Penker online shop. Instead, look for a renowned retailer that offers dependable service and high-quality goods.