First off, this is a great product overall and is a stark difference from a traditional, non-mechanical, wireless keyboard. Very happy with the purchase and the product as a whole. It is very responsive and I have noticed a big improvement while gaming - even typing this review is more enjoyable with the Razer red linear optical switches!That said, I did have a couple of defects with mine and had to request an exchange - I would expect this case was an exception as I have been very happy with my Razer Mamba Wireless mouse and have heard generally favorable things about Razer products. If you came here wondering if you should get it, I would say to go for it if it checks all the boxes for your needs in a mechanical and/or 60% keyboard.For those curious about my issue/experience, read on.after the first time using the keyboard, I noticed the "U" key was lit up white instead of the RGB lighting I customized in Synapse (cycled through a few light settings to check). I was not able to fully isolate the issue, but mainly noticed it while playing Apex Legends. I have all in game lighting affects turned off so it doesn't sync with games so I am not sure what the issue was. After booting/waking up my PC, the keyboard is fine, or when waking the keyboard after it times out (setup for timeout after 5 minutes). I also noticed it while playing Warzone the next day. My other issue was a bit more concerning, but less "severe": 3 keycaps were partially not shining through with the back lighting - a very blatant QA issue that should not happen with a product at this price point. The "e" on the "esc" key, the "b" on the "tab" key and the "p" on the "caps" key all had black spots that were blocking light from shining through. I took off the "esc" keycap and saw some black plastic in the corner stuck beneath the white/clear coating (below the thin, black top of the key is a clear/white layer for the shine through on the letters/numbers/symbols whereas the edges are the thicker black plastic). I have included a picture of the underside of the problem keycaps. I gently tried to nudge the black plastic off as not to break the keycap, but it wouldn't budge. The "tab" and "caps" keys have a square of the clear/white coating completely chipped away. Not sure how that is resulting in the blocked light unless the clear/white coating diffuses the light, but it does look slightly different than the "esc" keycap defect. I ended up chatting with Razer support and was told I needed to open an exchange with the reseller. Not the answer I was hoping for, but I guess I wasn't really sure what to expect in the first place (sending me 3 new keycaps seems cost prohibitive and does not seem as effective of a solution - especially if the lighting on the "U" key persists). Already have the exchange confirmed with Ebay and will send the defective one back ASAP. Overall seemingly minor issues, but disappointing given the price point and overall reputation of this brand.
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