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Sudan, Juba
1 Level
745 Review
46 Karma

Review on ZEYAR by Paul Koehler

Revainrating 2 out of 5

An Upsetting Purchasing Experience with the ZEYAR Online Store

My interest in do-it-yourself projects made me thrilled to look for some creative products at the ZEYAR online store. On the other hand, my experience was not in the least bit satisfying. Their prices were not competitive, and I was able to locate comparable things on other websites for far lower prices. In addition, the things I ordered were of a low quality when they were delivered to me. The paints that I had received had dried out, and the hairs on the brushes were falling off. After making contact with their customer service department, I was given a poor response. They refused to offer a refund and did not accept responsibility for the low quality of the things they sold. In addition, the estimated delivery time was significantly exceeded, which caused a delay in the completion of my project. The mission statement of the ZEYAR online store, which states that it will provide the "best possible service and products at competitive prices," is not represented in the service that they really provide. As someone who is knowledgeable about home improvement projects, I cannot endorse the ZEYAR online store.

Pros
  • an accessible webpage
Cons
  • There are no refunds