After 3 1/2 years the plastic handle fell off and there are no replacement parts. The timer button is also cracked and falling apart. Why make handles out of plastic when that really has to last the longest. The warranty has already expired, so there is no replacement for me. I was offered a 20% coupon to buy another machine, which would mean I would have invested $145 making toast in less than 4 years. If that seems absurd, that could be the reason.
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