I love how much detail is available in each individual application that can be customized to fit anyone's needs or business requirements (such as specific account data). There are definitely some additional applications out there with similar functions but not quite equal feature sets which may require an upgrade - however it seems like they're adding these options all over their apps recently so hopefully we'll see this continue into 2019 releases too :) We've been able use our own internal systems alongside theirs without worrying about conflicting configurations; great benefit when needing support within your organisation due dates etc., especially if something goes wrong where multiple users need quick escalation rather than waiting until someone has left work :D I like that it is very easy to use and has many different options. The customer service is great too. Nothing. I would recommend this product to anyone looking for an easy way to keep track of their devices. There are not many products out there that can do everything this does. This is a must have for any business. I am able to keep track of all my employees phones, tablets, and laptops.