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Kyle Salinas photo
Mongolia, Ulaanbaatar
1 Level
718 Review
36 Karma

Review on CALTO by Kyle Salinas

Revainrating 2 out of 5

CALTO's online store experience left me unimpressed

I was eager to get some new shoes because I had never shopped at CALTO's online store before. I rapidly grew impatient with their website, though. Finding the shoes I was looking for was challenging due to the layout. The ordering procedure was difficult when I eventually discovered them, and it took me longer than it should have to finish my transaction. But when I got my order, I was really let down. The shoes were produced with subpar materials and did not resemble the website's photographs in the least. In addition, the size I had ordered was substantially smaller, rendering them unwearable. I tried returning them right away, but it was a nightmare. Customer service required multiple emails, and the process of getting a return label took a while. Overall, I had a stressful and disappointing experience with the CALTO online store. For the money I spent, I anticipated a better shopping experience and better quality goods. They are not a store I will use again, and I wouldn't suggest them to anyone searching for dependable, high-quality shoes.

Pros
  • Excellent customer service and careful design and construction
Cons
  • Poor product sizing in several cases