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Mozambique, Maputo
1 Level
694 Review
57 Karma

Review on MASTERTOP by Allan Duman

Revainrating 2 out of 5

A Disappointing Selection of Products Available at the MASTERTOP Online Store

I am someone who places a premium on having high-quality health and household supplies, therefore I was eager to try out the MASTERTOP online store. However, my interactions with the company left me feeling very let down and frustrated. To begin, they didn't have an impressive or even very large assortment of things to choose from. Although they assert that they are experts in health and housekeeping, cleaning equipment, and domestic supplies, the selection of products they offered was limited, and the quality of the products themselves was unsatisfactory. When I needed high-quality items for my house, I couldn't locate them where I often shop, so I had to look elsewhere. Second, the product descriptions that were provided on the website of MASTERTOP were not clear and frequently provided incorrect information. Because the product descriptions did not provide sufficient accurate and specific information about the goods being sold, I frequently found myself buying items that did not live up to either my hopes or requirements. In addition, MASTERTOP does not provide adequate support for its customers. Their customer service crew was unresponsive and useless whenever I contacted them with queries or issues regarding my orders. It was infuriating to be had to pursue them for answers, and I frequently had the impression that my company's patronage was not valued. The MASTERTOP internet store is not one that I would advocate patronizing in general. A unpleasant purchasing experience can be had as a result of the company's limited and unimpressive variety of products, muddled product descriptions, and lackluster customer support. I am sorry that I squandered both my time and money on this firm, and I won't be visiting their website again in the foreseeable future.

Pros
  • Shipping that is both quick and dependable
Cons
  • Customer service is inconsistent in its response times.