The UI feels like it was built by someone who knows what they're doing, but I can't find any specific feature in particular as something not to like about this product. There are some minor things here and there (like having to move through menus multiple times to get where you want), but nothing major. This was used during my career at a small business that had both internal servers and cloud-based services running all of our applications internally. It made managing those resources much easier when compared to other software we were using previously.