I bought one of these in 2017 and it started having intermittent failures in early 2020 where it wouldn't stay on it couldn't work a simple one cable test. on a known cable and dhcp does not work. IT kept failing until every cable test failed and DHCP kept failing. I spoke to Platinum Tools in 2020 and they told me they have no parts to fix this unit and will no longer service it. So now I have a $1700 device that boots up and the only thing I can do with it is look at the pretty images on the screen. Have tried resetting the firmware, reloading and rebooting multiple times. When it worked, everything went great. Be careful when you buy this device. If you're having trouble, Platinum can't wait. I've searched the internet for other providers and haven't found any yet.
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