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1 Level
787 Review
40 Karma

Review on LiveSession by Amy Cook

Revainrating 5 out of 5

Helps diagnose bugs in your app by reproducing steps

The ability to pause and replay sessions is a huge benefit. I have been able to identify some issues that have been causing my users frustration. This has allowed us to fix them without having to wait for a new release of our product! It's not perfect but it gets the job done. We are still working on the UI/UX so there are areas where we feel like we need to improve. If you need something that will allow you to quickly identify user issues this is what you want. We are solving an issue that was causing our users frustration.

img 1 attached to LiveSession review by Amy Cook

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Pros
  • Ability To Pause And Replay Session
  • Easy Way For Product Teams (Product Management)
  • Very Helpful In Troubleshooting Problems With Users Issues When Facing Technical Difficulties.
  • Works Great On Mobile Phones So There Are No Additional Cost Or Time Spent Downloading Software Which Would Have Helped Us Analyze Our Data
Cons
  • It is hard to say