1. Driver software REQUIRED. Windows 10 cannot detect the device properly without installing it.2. However (and this has stumped me for some) Windows doesn't run the software from the USB stick for some reason. I suspect you have a write-protected USB stick and Windows can't eject it. So copy the setup file to your desktop or somewhere else, run it from there, then delete it. After everything is installed, it's almost ready to use. One point: the printer isn't smart enough to tell you when labels aren't loaded correctly, so be sure to check they're loaded correctly. If it keeps feeding in blank sheets, that's a sign that they're most likely upside down. It prints FAST. A fully printed label only takes a few seconds. The reason I gave one star is because I honestly believe they could do a better job with physical surgeries. One button for power on/off, one button for self test, one button for direct communication. You have to understand that in a production environment, users don't have time to hold down a key for something to work.
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