Review on Black Bentwood Swivel Chair with High Back, PU Leather Seat, Headrest, Armrest, and Height Adjustment for Office Furniture by IDS Home by Tim Hollinger

There are no parts in the box so I cannot assemble the chair which is very frustrating as I had to have the chair ready/assembled by a certain date. The instructions indicate that this is a common problem, but do not provide contact information for obtaining replacement parts. I HATE doing returns like this on large items and would really prefer to have the parts kit mailed to me, but instead I have to deal with the headache of a replacement or exchange. Super disappointing.