Review on Solgari Cloud Contact Center by Bernard Her

I like how easy it makes contacting our team members (customers) with multiple options for different issues, allowing them have their own method of communication as well! It's been helpful having one place where we can go when something isn't working right or if there are any questions they want answered about anything related to contact centers/call center software - It also gives us control over who has access so nothing gets missed during busy times at work hours etc., which was very important due to needing clear accountability from certain employees sometimes regarding what needs done after normal business hrs were closed down at night time(after 5pm-8am).

Nothing really but minor things here & there. We use this mainly because most other solutions didn’t offer flexibility within each call agent level and some even allowed agents only 1 way communications such texting.